What to do if you cannot get logged in
Posted: Fri Nov 02, 2007 6:49 pm
Please email april.boudreau@allbrands.com Send me your username and your email address that was used to create the account. If you are not sure send me any username or email address you might have used and I can look up your account. As long as I have one I can look up the other in case you forget your username, etc.
The most common reason noone can log in is that their account has been inactive for 30 days. At this point the program renders the account inactive and I have to reactivate it from the Administrative panel.
I cannot see passwords and occasionally have to make one up to check the function of the account. If this happens you can change it back once you log on.
The most common reason noone can log in is that their account has been inactive for 30 days. At this point the program renders the account inactive and I have to reactivate it from the Administrative panel.
I cannot see passwords and occasionally have to make one up to check the function of the account. If this happens you can change it back once you log on.