Can't download JEF files...and only JEF files

[Boilermaker]

I have a weird problem. I can download HUS and PES files fine, but not JEF files. I get a bunch of code everytime with a JEF file. Is there some trick to them? Or am I just computer illiterate... a distinct possibility.

[CajunQuilter]

I am not sure but will discuss with the other mods.

[aussiecarolyn]

First when having a problem, it helps if you can quote a topic.
I have now found a Free Embroidery kindly offered by pitterpatter94 that has several formats to download
so will use this purely as an example.
viewtopic.php?t=76713
This particular free design is offered in 4 different formats.
.pcs .jef .hus and .pes

There are 2 ways to download a design.
Left click and save
Right click and select the option 'save target as'

If neither of these work for you.
I suggest you try downloading the 4 different formats on this topic to compare each one.
Left click and then click on Save - now take special note each time it should show at the bottom of the File Download Screen
File name: ornament_applique_hope_dots_retro
Save as type: - this will change according to the format.
When I download three of them had .pes document or .hus document or .pcs document etc
But as I have Janome software it will show Save as type as Import Customiser for the .jef download.

Check in particular what appears in the Save as type: box when you download the .jef

[ljd1932]

I am having the same problem. I wish "they" wouldn't make these changes without first explaining them. What does NGS stand for?
Dolores
ljd1932@frontiernet.net

[CajunQuilter]

I am thinking the same thing that the file may not have been there and I honestly do not know what NGS is.

[ljd1932]

Thanks for trying, Carol. I really do appreciate everything that ANYONE does on Sew Forum. When something like this happens tho', I find it very nervewraking.
Dolores

[CajunQuilter]

I asked the IT department at AllBrands to check and he downloaded a jef file without a problem. If you find one that won't work click the red ! bottom right of the post and that will alert a moderator to take a look. Thanks Carol