If you need assistance of any kind please email april.boudreau@allbrands.com. I generally respond within 24-48 hours but will ALWAYS respond. IF YOU DO NOT RECEIVE A RESPONSE YOUR EMAIL PROBABLY CAME BACK TO ME AS UNDELIVERABLE. SPAM FILTERS SET ON HIGH OFTEN REJECT EMAILS FROM FORUM PROGRAMS. YOU WILL HAVE TO SET YOUR SETTINGS LOWER TO RECEIVE MY RESPONSES.
It has been awhile since I have been on, however I was logged in last night, posted two posts, etc...no problems. I went in to my profile to update my email. WHAM....nothing! I keep trying to log in under Julia Lewis and it NOW says I am considered inactive. I couldn't even get into this to ask why. I had to re-register in order to ask this question.....How do I get my Julia Lewis acount reactivated? I would like to keep it since most of those on this forum know me as that? Anyway you can help me? Thank you!
Hi. This just happened to me too. I went to my email and there was a link was sent to reactivate the account.
I think they just want to make sure you are the one who changed your email and that the email is legit.
There is a bug with the PHP software, which is what runs this forum, that will switch people to inactive if they change their e-mail address. The best way to get the e-mail changed is to PM the Admin the our new e-mail and ask them to change it for you. When they do it you don't end up inactive in the database.