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If you need assistance of any kind please email april.boudreau@allbrands.com. I generally respond within 24-48 hours but will ALWAYS respond. IF YOU DO NOT RECEIVE A RESPONSE YOUR EMAIL PROBABLY CAME BACK TO ME AS UNDELIVERABLE. SPAM FILTERS SET ON HIGH OFTEN REJECT EMAILS FROM FORUM PROGRAMS. YOU WILL HAVE TO SET YOUR SETTINGS LOWER TO RECEIVE MY RESPONSES.
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jjnmom

cannot log in

Post by jjnmom » Sat Oct 27, 2007 9:54 am

Hello, I tried to login with what I thought was my username and password and am getting the message that it is incorrect, inactive or invalid. I believe the problem is that my username is inactive. How do I reactivate?
Thank you

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aussiecarolyn
Master Stitcher
Master Stitcher
Posts: 5191
Joined: Thu Oct 20, 2005 5:16 am
Location: Peninsular -Victoria - Australia Janome 9000 & 300E
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Post by aussiecarolyn » Sat Oct 27, 2007 9:59 am

You can email your details to carol@allbrands.com
or post just your username here, if you haven't signed in for 30 days your account becomes inactive.

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