If you need assistance of any kind please email april.boudreau@allbrands.com. I generally respond within 24-48 hours but will ALWAYS respond. IF YOU DO NOT RECEIVE A RESPONSE YOUR EMAIL PROBABLY CAME BACK TO ME AS UNDELIVERABLE. SPAM FILTERS SET ON HIGH OFTEN REJECT EMAILS FROM FORUM PROGRAMS. YOU WILL HAVE TO SET YOUR SETTINGS LOWER TO RECEIVE MY RESPONSES.
The reason that this happens is when you post, instead of waiting for the software to post, you are hitting the back botton and it is reposting your post. Therefore wait a few seconds after you hit the submit button and do not hit the back button.