If you need assistance of any kind please email april.boudreau@allbrands.com. I generally respond within 24-48 hours but will ALWAYS respond. IF YOU DO NOT RECEIVE A RESPONSE YOUR EMAIL PROBABLY CAME BACK TO ME AS UNDELIVERABLE. SPAM FILTERS SET ON HIGH OFTEN REJECT EMAILS FROM FORUM PROGRAMS. YOU WILL HAVE TO SET YOUR SETTINGS LOWER TO RECEIVE MY RESPONSES.
I sent your info to Admin. I could find the ID, but I could not find the e-mail that you gave. My guess is your friends account is inactive. You have to log in at least every 30 days or your account flips to inactive.
I fixed it and emailed her - it was as Static Jolt had guessed, just inactive. All you have to do is make sure you log on each time instead of just viewing and then the computer gives you credit for it! Thanks.
Carol
Administrator, SewForum
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