Here are a couple of links that may be of some help to you.http://www.melco-service.com/fscrm/http://www.melco-service.com/fscrm/machine_help
On the left side of the page click on your machine model name and then it takes you to some information on the machine.
You could use the contact link on the above website links to try to get help with your machine
Try to contact one of the Techs through this link.
Click or point your mouse on a location on the map and you will get the Techs name and contact information.http://www.melco-service.com/fscrm/Melc ... echnicians
Here is a group you can join and ask question about the machine.
There may be a few Melco Techs on the group that could answer your questions.http://melcoworld.com/
Here is a list of Distributors World wide - Click on your country perhaps you can contact someone through this list.http://www.melco.com/melco-international-distributors