Search found 236 matches

by CajunQuilter
Thu Feb 06, 2014 6:17 pm
Forum: Forum Support
Topic: everytime I log out
Replies: 6
Views: 5837

Re: everytime I log out

If you email me at carol@all brands.com I can reset your password and get you going again. We had a format program change recently and we didn't knows it at the time but we learned that everyone had to relog in and rec lick the keep me logged in button. That could explain it. Other than that I wish ...
by CajunQuilter
Thu Feb 06, 2014 7:50 am
Forum: Forum Support
Topic: everytime I log out
Replies: 6
Views: 5837

Re: everytime I log out

In order to change your password go to the user control panel upper right of each page. Look in the profile section. Type in your new password. Once you submit it you will get an email. There is a blue highlighted link in the email you must click to activate the new password. I also can change passw...
by CajunQuilter
Tue Feb 04, 2014 10:25 pm
Forum: Forum Support
Topic: everytime I log out
Replies: 6
Views: 5837

Re: everytime I log out

What happens when you put in your information on the log in page-after you enter your username and password what do you do next? Do you click the log me in automatically button then scroll down and submit? Thanks Carol
by CajunQuilter
Mon Feb 03, 2014 8:17 am
Forum: Forum Support
Topic: Please do not use an email as your username
Replies: 2
Views: 5990

Please do not use an email as your username

We always worry someone will get your email and use it for spamming, etc.
When we see this we always delete the @,,,,, and notify the member.
by CajunQuilter
Thu Dec 26, 2013 7:20 am
Forum: Forum Support
Topic: I send a reply to all posts that I download and........
Replies: 1
Views: 3550

Re: I send a reply to all posts that I download and........

I am not sure why this happens. Will you try again and send me the link where you posted and it disappeared? Thanks
by CajunQuilter
Mon Nov 04, 2013 7:40 pm
Forum: Forum Support
Topic: Can't download JEF files...and only JEF files
Replies: 6
Views: 13690

Re: Can't download JEF files...and only JEF files

I asked the IT department at AllBrands to check and he downloaded a jef file without a problem. If you find one that won't work click the red ! bottom right of the post and that will alert a moderator to take a look. Thanks Carol
by CajunQuilter
Thu Oct 31, 2013 8:34 pm
Forum: Forum Support
Topic: Can't download JEF files...and only JEF files
Replies: 6
Views: 13690

Re: Can't download JEF files...and only JEF files

I am thinking the same thing that the file may not have been there and I honestly do not know what NGS is.
by CajunQuilter
Wed Oct 02, 2013 6:43 pm
Forum: Forum Support
Topic: Had to type in code to log in
Replies: 4
Views: 6298

Re: Had to type in code to log in

Glad to have put your mind at ease.
A lot of people have been emailing me thinking they somehow messed up their accounts when all they had to do is relog in and some had to put the code in.
by CajunQuilter
Tue Oct 01, 2013 4:29 pm
Forum: Forum Support
Topic: Had to type in code to log in
Replies: 4
Views: 6298

Re: Had to type in code to log in

We recently had a program update and all members had to re-log in if they had been logged in automatically.
If you try too many times in a certain period of time it has a kick out and forces you to put in a code to get back in.
This is to prevent hacking of your account.
by CajunQuilter
Sun Sep 15, 2013 8:37 pm
Forum: Forum Support
Topic: What to do if you cannot get logged in
Replies: 4
Views: 14717

Re: What to do if you cannot get logged in

When you email me please send me your username.

WE RECENTLY MADE A CHANGE IN THE PROGRAM AND YOU WILL HAVE TO LOG BACK IN AGAIN IF YOU WERE SET TO BE LOGGED IN AUTOMATICALLY EACH TIME.

JUST TYPE IN YOUR USERNAME AND PASSWORD AGAIN AND CLICK THE LOG ME IN AUTOMATICALLY BUTTON.
by CajunQuilter
Fri Sep 13, 2013 4:46 pm
Forum: Forum Support
Topic: What to do if you cannot get logged in
Replies: 4
Views: 14717

Re: What to do if you cannot get logged in

Hi
You can email me and I can set it or go to the user control panel upper right of each page. Follow the instructions and you will receive an email with a blue link to activate it.
Also I do not have the 30 day kick out activated so you should be able to log in no matter how long it has been. Carol
by CajunQuilter
Mon Jun 24, 2013 1:37 pm
Forum: Forum Support
Topic: asking questions
Replies: 6
Views: 7198

Re: asking questions

I am unable to find it with a search. If you post in the In Search of a
rea someone may know.
by CajunQuilter
Thu Mar 21, 2013 6:42 pm
Forum: Forum Support
Topic: View New Posts - Link not working
Replies: 4
Views: 5621

Re: View New Posts - Link not working

Can you explain cache to me? What is it that she would want to clear?
by CajunQuilter
Wed Mar 13, 2013 8:51 pm
Forum: Forum Support
Topic: View New Posts - Link not working
Replies: 4
Views: 5621

Re: View New Posts - Link not working

I am sorry for the difficulty but we did not make any changes to the forum program.
by CajunQuilter
Sun Feb 03, 2013 8:30 am
Forum: Forum Support
Topic: Has my design been removed
Replies: 2
Views: 5348

Re: Has my design been removed

A mod was checking before letting you know. Sorry you got here sooner. Peeps are a registered trademark owned by a candy company in Pennsylvania. Since your design indicated it was a PEEP we had to remove it. Thanks for your understanding.
by CajunQuilter
Wed Oct 26, 2011 9:21 am
Forum: Forum Support
Topic: tupperstamper -Your computer is banning my return email
Replies: 0
Views: 19023

tupperstamper -Your computer is banning my return email

Hi, I sent you a reply but it came back to me saying your computer won't accept it. You are NOT banned from the forum. Your computer, I believe, is viewing the forum as spam. You may need to lower your filter settings to medium to view the forum.
by CajunQuilter
Tue Oct 18, 2011 8:12 pm
Forum: Forum Support
Topic: mom of eight
Replies: 0
Views: 12523

mom of eight

Your computer is blocking my emails to you. Please lower your settings or add carol.gonzales@allbrands.com and carol@allbrands.com to your allowed emails.

I have responded to your emails each time you sent them but they have all been returned to me as undeliverable.
by CajunQuilter
Mon Oct 10, 2011 9:20 pm
Forum: Forum Support
Topic: christel-your computer is blocking my emails to you.
Replies: 0
Views: 11853

christel-your computer is blocking my emails to you.

Your account should work. Your computer won't accept my emails to either of your email addresses. Carol
by CajunQuilter
Fri Aug 20, 2010 6:05 am
Forum: Forum Rules
Topic: Forum Rules
Replies: 2
Views: 64258

Re: Forum Rules

Complaints
All complaints should be addressed to CajunQuilter, Forum Administrator.
If moderators receive complaints by PM they will be forwarded to the Forum Administrator for resolution.
by CajunQuilter
Thu Jan 17, 2008 12:16 am
Forum: Forum Rules
Topic: Forum Rules
Replies: 2
Views: 64258

Re: Forum Rules

Advertising your Business

An Ad is allowed in the Merchant Mall area. You may use your business website address as part of your signature.
You may mention you own a business and can fill a request.
Please conduct private business by email or PM (Private Message)
by CajunQuilter
Fri Dec 14, 2007 7:30 am
Forum: Forum Support
Topic: thankyou ssssssssssooo much
Replies: 1
Views: 12509

Thanks for letting us know. We will always keep trying things til we get you back in.
by CajunQuilter
Mon Dec 10, 2007 9:43 am
Forum: Forum Support
Topic: Posts
Replies: 2
Views: 7893

Thanks PAAngel. And thanks to the member who asked the question. I am sure a lot of members will be interested in this thread. Also the reason we delete the posts after a digitizer removes a design or someone removes a picture in Show off is that members, especially new ones, will do a search, find ...
by CajunQuilter
Mon Dec 10, 2007 9:33 am
Forum: Forum Support
Topic: Thanks for clarification
Replies: 1
Views: 6804

Oh, I am pretty good at looking dumb myself when it comes to any program issues!
by CajunQuilter
Sat Dec 08, 2007 11:34 pm
Forum: Forum Support
Topic: getting a password
Replies: 1
Views: 6218

Please email me at carol@allbrands.com the information and I will assist you.
by CajunQuilter
Sat Dec 08, 2007 9:17 pm
Forum: Forum Support
Topic: floriani software contest
Replies: 2
Views: 6742

I also clarified the instructions a little. Click on the Index title not the banner. It is the last item on the index page. Good luck.